Frequently Asked Questions

Free delivery and pickup are provided within a 5-mile radius of their location in Anaheim, which covers most hotels and residences in the Disneyland Resort area.

Riders must be 18 years or older to operate mobility scooters.

The company accepts credit cards for all rental transactions.

While scooters are delivered fully charged, it is the customer's responsibility to recharge them as needed. If you become stranded due to a dead battery, you can call them to request a fully charged replacement battery at no additional charge.

We offer various models, including the Victory 10, which supports up to 350 lbs, and 3-wheel luxury models for better maneuverability in crowds.

Standard scooters like the Victory 10 are generally not transportable in standard car trunks; they are designed for use within the resort area or transport via city shuttle buses and Disneyland Shuttle buses.

Yes, Disneyland allows third-party rentals like Amos Mobility Scooters to be used throughout both Disneyland Park and Disney California Adventure.

Depending on your hotel, you may need to meet the delivery driver in person. Some hotels (such as Disney-owned properties) have exclusive contracts with specific providers, which may require you to meet Amos Mobility "off-property" or at a designated guest loading area.

No. Unlike many competitors that charge a premium for "Heavy Duty" or "XL" models, Amos Mobility lists a single price for their primary scooters, such as the Pride Victory 10 and the Go-Go Elite Traveler, both of which start at $55 for one day.

Amos Mobility is known for its "Free Upgrades" policy, where they may provide a higher-tier or more luxurious model at no additional cost depending on availability. This ensures users receive the most comfortable and capable equipment suited for long days at the Disneyland parks.

Yes. Amos Mobility provides heavy-duty scooters upon request. Unlike many other rental companies, there is no extra cost for these more robust models.

To ensure availability and confirm the best model for your needs, please call Amos Mobility directly at 1-888-999-8023.

No. Whether you need a standard portable scooter or a heavy-duty model, the pricing remains the same. You are not charged extra based on weight capacity.

Amos Mobility offers free upgrades to higher-tier models based on availability, ensuring you get the best equipment for your trip to the Disneyland Resort area without increasing your rental rate.

Yes. You must call 1-888-999-8023 to speak with a representative before transporting a scooter. This process ensures that you are familiar with how to safely disassemble, lift, and secure the equipment in your vehicle. Also to verify the space and the vehicle.

This step is designed to prevent damage to the scooter (such as the GoGo Sport) and to ensure it is reassembled correctly for safe operation. Improper handling can lead to mechanical issues or safety hazards.